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Privacy Policy

A LEGAL DISCLAIMER

Karibia Technology Solutions Ltd (“Karibia”, “we”, “us”) respects your privacy and is committed to protecting personal and operational data collected through our website and platforms, including the Linda Mali AI system.

PRIVACY POLICY - THE BASICS

This Privacy Policy explains how we collect, use, disclose, and protect information.

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WHAT TO INCLUDE IN THE PRIVACY POLICY

1. Information We Collect

We may collect:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

b) Fleet & Operational Data

  • Vehicle registration numbers

  • GPS location data

  • Trip history

  • Driver behavior metrics

  • Fuel consumption data

  • Maintenance logs

  • AI camera event metadata

c) Technical Data

  • IP address

  • Device type

  • Browser information

  • Usage analytics

2. How We Use Information

We use collected information to:

  • Provide telematics and AI services

  • Improve fleet analytics and automation

  • Generate reports and alerts

  • Communicate service updates

  • Enhance platform performance

  • Ensure regulatory compliance

  • Prevent fraud and misuse

We do not sell personal data.

3. Data Security

We implement reasonable administrative, technical, and physical safeguards including:

  • Encrypted data transmission

  • Secure cloud infrastructure

  • Role-based access controls

  • Authentication protocols

  • Data segmentation for clients

However, no system is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

Operational fleet data may be retained for business continuity, regulatory compliance, and reporting purposes.

Clients may request data deletion in accordance with applicable laws, subject to contractual and legal obligations.

5. Third-Party Services

We may integrate with:

  • Cloud hosting providers

  • IoT network providers

  • Messaging platforms (e.g., WhatsApp Business API)

  • Mapping providers

These third parties process data under contractual confidentiality and security obligations.

6. International Data Transfers

Where necessary, data may be processed outside Kenya in secure cloud environments that meet industry security standards.

7. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your data

  • Request correction of inaccurate data

  • Request deletion (subject to contractual limits)

  • Object to certain processing activities

Requests can be made via:

📧 sales@karibia.net

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

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